Previous incidents

September 2024
Sep 30, 2024
1 incident

Web Application is down

Downtime

Resolved Sep 30 at 12:40pm EDT

The web application at wetrentals.com experienced a downtime due to a timeout error where no headers were received. The issue affected users across Europe, Australia, and North America. Monitors recovered within a few minutes, and the incident was resolved automatically shortly after.

2 previous updates

Sep 25, 2024
1 incident

Core API is down

Downtime

Resolved Sep 25 at 03:05pm EDT

Core API recovered.

1 previous update

Sep 21, 2024
1 incident

Short URL Application is down

Downtime

Resolved Sep 24 at 12:34pm EDT

Short URL Application recovered.

1 previous update

Sep 19, 2024
1 incident

RentalTide UI and RentalTide Booking Platform are down

Downtime

Resolved Sep 19 at 08:43pm EDT

RentalTide Booking Platform recovered.

3 previous updates

Sep 17, 2024
1 incident

Integrated Phone System, WR Booking Availability, and 2 other services are down

Downtime

Resolved Sep 19 at 02:11pm EDT

Integrated Phone System and WR Booking Pricing recovered.

5 previous updates

August 2024
Aug 21, 2024
1 incident

Integrated Phone System, WR Booking Availability, and 2 other services are down

Downtime

Resolved Aug 23 at 12:30am EDT

WR Booking Pricing recovered.

6 previous updates

Aug 19, 2024
1 incident

WR Booking Reserve Boat is down

Downtime

Resolved Aug 19 at 12:36am EDT

WR Booking Reserve Boat recovered.

1 previous update

July 2024
Jul 27, 2024
1 incident

Statement from WetRentals Regarding Recent Security Incident

Degraded

Resolved Jul 27 at 04:45pm EDT

Status Update from WetRentals

We want to update you on the recent security incident involving our payment processing system. Stripe's specialist team is currently investigating the situation, and we have received confirmation that there is no risk to customer data.

Key points:

  • Customer Data Security: Stripe has verified that no customer information has been compromised.

  • Service Status: All services are running normally, and there is no disruption to our operations.

  • Ongoing Review: ...

1 previous update

Jul 05, 2024
1 incident

Web Application is down

Downtime

Resolved Jul 05 at 10:56am EDT

Resolved. A partner's api went down.

8 previous updates