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Downtime

Integrated Phone System and RentalTide Booking Platform are down

Nov 29 at 05:28pm EST
Affected services
Integrated Phone System
RentalTide Booking Platform

Resolved
Nov 29 at 07:01pm EST

Integrated Phone System recovered.

Updated
Nov 29 at 07:00pm EST

We want to inform our valued community that earlier today, our monitoring systems detected a limited Distributed Denial of Service (DDoS) attack and intrusion alert. We acted swiftly to mitigate the issue, and our team has ensured that all services are now secure and operational.

The only services temporarily impacted were our Dynamic Pricing system and Integrated Phone System. We’ve thoroughly investigated and resolved these disruptions, and no customer data was compromised during this event.

Your security and seamless experience remain our top priorities. We appreciate your patience and understanding as we continue to uphold the highest standards of service and security.

If you have any questions or concerns, please feel free to reach out.

Thank you for your trust and support,

The WetRentals Team

Updated
Nov 29 at 06:37pm EST

Integrated Phone System went down.

Updated
Nov 29 at 05:52pm EST

RentalTide Booking Platform recovered.

Created
Nov 29 at 05:28pm EST

RentalTide Booking Platform went down.